Click here to view general comments for a specific hospital:
- » Children waiting up to five years for eye care (23-03-2016)
- » ED nurses to be balloted on industrial action (04-11-2015)
- » 7,700+ patients on trolleys during May (12-06-2015)
- » ED patients 'will die' due to overcrowding (06-01-2015)
- » Root causes of self-harm must be tackled (09-10-2014)
- » Revamp planned for non-hospital care (08-10-2014)
- » HSE figs 'confirm patients are suffering' (24-09-2014)
- » Shock report on mental care suicides (24-06-2014)
- » Medical card policy - then and now (17-06-2014)
- » Govt approves scheme to return cards (17-06-2014)
- » PAC chair wants health chiefs to resign (12-06-2014)
- » HSE had surplus of €31m last year (12-06-2014)
- » Govt halts medical card reviews (29-05-2014)
- » Medical card cut plan hits legal snag (29-05-2014)
- » Cancer patients hit by medical card cuts (19-05-2014)
- » Waiting lists on upward spiral again (15-04-2014)
- » HSE says €1.6m in top ups should end (14-04-2014)
- » HSE may outsource admin work (06-04-2014)
- » Finance control issues at homecare firm (03-04-2014)
- » HSE ultimatum on private practice (31-03-2014)
- » Health now 'doing less with less' (31-03-2014)
- » Shock findings in HSE agency audit (19-02-2014)
- » Two hospitals face fines over top-ups (14-02-2014)
- » Patients taken off waiting list 'in error' (13-02-2014)
- » Hospital filled CEO post without approval (04-02-2014)
- » Hospitals facing massive cuts (31-01-2014)
- » Service will struggle to meet demands-HSE (14-01-2014)
- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
- » St Vincent's still tight-lipped on top-ups (20-12-2013)
- » HSE targets €1bn in cuts/savings (18-12-2013)
- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Holles St Master says all her pay authorised (21-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
- » IMO denies 'triple pay' claim (02-10-2013)
Below are the general comments about Beaumont Hospital as posted by people who have completed the online survey.
Listing 1 to 30 of 433 comments.
Was sent in by D-Doc for head pain, wasn't seen in 10 hours by doctor. No drinks available in A&E as vending machines out of action. I left at 4am without seeing a doctor ,and saw my own doctor the next day. Diagnosed as severe sinus infection. Beaumont sucks.
|This user's rating:||32%|
I waited 11 hours in A&E to be told there was no gynocology department/doctor in the hospital and they didn't know how to treat me. Was then told (after they rang the Rotunda) that it was not an emergency even though I had no examination so the doctor did not know what she was describing to doctors at the Rotunda. I was sent home with an undiagnosed infection which was picked up by staff in the Well Woman clinic an hour later. The infection would have been immediately obvious had I been examined and urgent care was needed!
|This user's rating:||35%|
The doctor explained my diagnosis and condition in a very empathetic way, she took the time to allow me ask any questions and then the MS nurse was so understanding and of great help. I cannot praise them or the level of service I received enough.
|This user's rating:||94%|
Decor is so outdated but the friendliness and chattiness of the staff makes the place nice and pleasant.
|This user's rating:||92%|
Horrific experience from start to finish
|This user's rating:||32%|
The x-ray dept is a mess, completely disorganised and a lack of staff. Patients arriving after us from the same clinic were seen to before us !! This has happened on numerous occasions and once they actually lost my mother's form. They need to improve the system, maybe a simple number system would work.
|This user's rating:||55%|
Overall, we were very pleased with our visit, it was a big move for us after spending 17 years in the children's service.
|This user's rating:||92%|
Every time I visit this hospital, the general staff and nurses are lovely and try their best in the situation they are in. However I find the doctors very rude and do not explain things very well. I also find they do not listen to the patient.
|This user's rating:||33%|
In A&E on the morning of my admission, one staff member was exceptionally rude and shouted at me. She told me there was nothing wrong with me. I subsequently got very upset, as at 76yrs and I found it very difficult to defend myself. I was then seen quickly, admitted and diagnosed with strep pneumonia. Discharged on the fifth day with home visits from a team of nurses for IV antibiotics for a further 10 days. While I was there, the place was busy, but that is no excuse to bully an elderly patient. I feel it was such a pity as l found all other grades of staff so helpful and efficient. Please give this your attention,as l do not wish to meet this kind of obstacle again. Sincerely Josephine Foley.
|This user's rating:||89%|
Medical staff excellent. Bathroom on ward in serious need of refurbishment.
|This user's rating:||84%|
The whitworth ward is the most horrible run ward in the hospital. The amount if issues I had with my mams care was scarey. The amount of other people I meet that had similar issues is scarey. I will be taking it further to highlight the issues with the help of media. The most vulnerable patients are placed in that ward and I wouldn't leave my pet to be placed there
|This user's rating:||34%|
There should be free parking firstly, and secondly there should be more room for people to pass one another on the way into the hospital, and thirdly those who smoke outside the front door of the hospital should be banned or fined or suspended from going back into the hospital itself. It is a nuisance for those who don't smoke who are trying to get through the cloud of smoke on the way in!
|This user's rating:||75%|
The ward team and the operating team were brilliant but I could see there was pressure on the registrar and the nursing staff regarding beds. They work so hard. I left with a very neat and clean wound, and was able to go home and recover. I was scared about my operation but the consultant and his team were so reassuring, so strong and knowledgeable.
|This user's rating:||92%|
Absolute disgrace how psychiatric patients are dealt with in A&E. Treated badly by nursing staff. Bloods taken with force and left severe bruising. Treated with no dignity. No follow-up appointment arranged to be seen in outpatient clinic. No beds ever available in the psychiatric unit. Patients with mental health issues should not have to go to A&E here. It's an appalling place.
|This user's rating:||26%|
Terrible, just terrible. I've had to go to this hospital eight times in as many months due to my condition. Every time I go here it gets worse.
|This user's rating:||20%|
This hospital needs help but it has some great people that it should be very proud of.
|This user's rating:||63%|
The new unit, St Damien's in Beaumont, restores my faith in the Irish health system. It is very comfortable, quiet and spotless. I have been praising the level of care my son and daughter received there in December. Thanks to the expert care and attention, they were home in good time for Christmas.
|This user's rating:||91%|
Good hospital but catering needs to be stepped up a notch, that is catering for visitors as opposed to internal patient catering.
|This user's rating:||83%|
I was at the hospital with my son and I wasn't inpressed. When you are there at your time you should be called. One member of staff was in with a friend and because there was a wait, she asked another staff member if she could put her friend's file on top. It was taken from the bottom and put on top, that's a pure disgrace and should not happen.
|This user's rating:||78%|
Having to pay for parking when you are attending daily for an appointment that you have no idea how long you will be in for is disgraceful. The security staff need to up their game and enforce the smoking ban as it is horrendous having to walk from the car park all the way into the main door of the hospital through a corridor of smoke from visitors patients and staff. There should be a designated smoking area for patients only to use and security should enforce the ban everywhere else.
|This user's rating:||50%|
I was told I had cancer in an off-hand way and with little compassion. There was no support staff for my wife or myself and we had to leave through the main area/doors in a very emotional state. Why can they not have people who have gone through this in the past there to lend support? It would have been a great help. We were told to check in with the cancer support group at the main door for any literature we wanted to read.
|This user's rating:||42%|
Never seen such overworked staff as on my ward. Exhausted, demotivated, dangerously understaffed. Lacking basics like pillows. Awful food. Toilets in public wards need a lot of work - chipped sinks, shabby peeling surrounding, no mixer taps so scalding hot water is dangerous. Government should be hanging their heads in shame.
|This user's rating:||51%|
Disgusting is the most relevant word I can use to summarise my treatment in Beaumont Hospital. This word covers my experience of the cleanliness, food, and waiting times for 'emergency' treatment. While the doctors and nurses did their best under the horrendous conditions, the hospital is essentially in a state of perpetual chaos. I made the mistake of telling the admin staff that I had private health insurance, which made no difference whatsoever, other than the fact that they charged my health care provider €2,500 for my 4 day stay (1.5 of which were spent in agonising pain on a plastic chair!) When I was upgraded from the chair to the public ward (don't know why I paid thousands for health care), I suffered incredibly painful regular injections from a nurse who refused to believe that she was hurting me, while other nurses on call caused no pain when I was lucky enough to get their care and attention. There was urine in a bed pan knocked over and spilled by the nurse, due to lack of staff to remove bedpans (despite telling the nurse twice that it was there). When the urine was eventually cleaned up, it was half heartedly given a once over wipe with a mop by the cleaning staff. There were drips of blood on the floor leading to the filthy shared toilet, with a pool of dried in blood in the toilet. When the drips of blood were eventually cleaned up the following morning, it received the good old single mop wipe. The anti-slip surface in the toilet ensured that the caked in blood stayed on the floor after 'cleaning'. I know there is no 'no claims bonus' as such on health insurance, but the collective price of health care will go up as a result of claims like mine. I could have received the same disgusting care for free, had I not gone into the hospital under the misguided believe that I had paid so much money to ensure a quality of private care. Had I just said I had no health cover, the disgusting care would have been just as poor.
|This user's rating:||48%|
After spending nine days (still there) on a trolly bed I am appalled at the treatment offered to someone who actually goes to the bother of buying health insurance. I can only presume that my health care insurer will not be billed for this unbelievable stay. Intolerable is the only word I can use.
|This user's rating:||59%|
Treated with the highest respect inn every way during my five weeks in hospital.
|This user's rating:||88%|
Due to a long-term illness I have been under the care of Dr Keane for a couple of years. When I went to see her in the beginning I was unsure of my diagnosis. After speaking with her for a very short amount of time she had put me at ease and explained my illness which is extremely rare. She put a care plan in place and I have always felt that she and her team are available to me at any time. When my illness got worse she admitted me at a very short notice and after I was discharged she had me attend her clinic weekly so she could keep a close eye on me. I'm sure this cluttered up her waiting room but it really made me feel safe and secure in her care. My illness took a while to diagnose and I was passed around doctors before I was finally referred to Fiona Keane. Having a diagnosis and a care plan in place finally is obviously wonderful. But with the added extra of Dr. Keane's kindness, humour, and obvious dedication to her patients that really aided my recovery.
|This user's rating:||90%|
Was seen to by two doctors, the first initially rude and unhelpful but may have been his character as others were complaining about him also. The second doctor I had was extremely helpful and did a lot to ease my stress after a long day in the A&E department. Waiting time explanations could be a bit more realistic from certain staff members. I was told a max wait of one hour for a CT scan, which took place four hours later. There was also a lack of guidance throughout the day as to what to do next. Literally in to see doctor then told to go sit in reception, no clear guideline as to what would happen next. Overall good experience but the wait of nine hours on a seemingly quiet day was tough to handle.
|This user's rating:||73%|
The nursing staff in A&E need to either care for their patients or leave the job. There is no empathy or understanding shown to frightened, vulnerable patients. It is shocking. The culture of indifference displayed at every turn towards human beings in distress needs to be broken by senior management or by the patients themselves who pay for this care. It is shocking and I would rather die on the side of the road than ever go in there again.
|This user's rating:||24%|
The outpatient post-operation services provided by Beaumont are terrible. My wife had surgery on a Thursday and was released on the Saturday. By the Tuesday, the promised post-release 24 hour home visit had not happened. The promised in-home physical therapy has never happened. After multiple phone calls on multiple days, Beaumont has now scheduled a visit for another day. My wife and I attended a pre-surgery class at Beaumont hospital where they outlined the in-home post-operation services that they would be providing. They have yet to deliver on one single post-operation service. I would suggest that if you have an operation that requires follow-up in home services, do not use Beaumont's services.
|This user's rating:||59%|
My only problem is when I leave the hospital after my appointments and go to the bus stop to get a bus. THE BUS STOP IS A SMOKING AREA. I am surrounded by people smoking.
|This user's rating:||88%|