I was appalled at the lack of BASIC nursing care on the ward. Lack of assistance with activities of daily living for the patient. No one supervises meal times. The nurses do not appear to advocate for their patients. The answer to everything is there is an infection. Test results are never reported back to the patient. Miscommunication seems to be common between staff as they contradict each other. I sent a written of complaint about similar issues in 2012, but NOTHING has changed in 2019.

We were impressed by the timely care my mum got. We stayed with mum most of the time as she has dementia. I do have one complaint. I felt the catering staff left and lifted the food much too quickly, not really giving people time to eat. Maybe more staff helping people eat would be good.

Following an accident involving my then-five year old many years ago, I cannot fault Cavan Hospital. His heart stopped on admission and staff moved fast and saved his life. He has just got married now and I am so glad Cavan Hospital was on the ball that day!

Was given local anaesthetic and wasn't checked to see if area was numb before procedure began. Doctor proceeded and only stopped when he seen I was in tremendous pain. I was given more anaesthetic and doctor continued again without checking. I'm so disappointed in the care I was given. Nurse and all other staff were great.

Check in delay. MRI delay. Sedation didn't work. Consultant on leave. Nurse unhelpful. Doctor pleasant. No given appointment for MRI. Told back on waiting list after over seven hours in hospital.

I'm a young woman with a terminal illness. I encountered, among other things, a junior doctor who couldn't understand English or read a CT. I found the attitude of staff in general appalling. I dared to complain and was discharged that morning but later readmitted to a different hospital and looked after, my illness and care was taken care of there.

I was in two top hospitals in London during my time and I must say that neither was a patch on Cavan. Well done, excellent care.

I could not fault the care I received in any way in the ED.

Brilliant treatment.

I had my second baby in Cavan General a few months ago. Like my first experience a few years ago, the care I received was 110%. As a high risk patient, I was exceptionally well looked after. All of the staff on Maternity Ward, midwives, doctors, ladies who made the beds etc... were very nice.

I took my son here and the staff in A&E were very rude especially one nurse in particular !!!! Extremely rude!!

Was referred by doctor on call to come into A&E straight away, he even wanted to send an ambulance for me, as my chest infection was getting worse even though I was already on two antibiotics (I am also asthmatic and that was my 4th chest infection this year). I could barely speak and walk due to being so out of breath, I also had tightness in my chest and throat. The doctor who saw me took bloods and X-ray and ended up giving me steroids, which my GP has forbidden me from taking due to my acute renal failure history. I told this to the doctor but he had none of it. I also had to take out the cannula myself as no one was really bothered about it. Next time I will go to another hospital.

While the care she received was good (i.e. had numerous test etc...) my mother wasn't given a diagnosis. She was only too delighted to get home but I was surprised she didn't receive an outpatient appointment to see how she was getting on.

I'd like to thank all the doctors and nurses in surgical 2 for the great care they gave me when I had my operation.

I think it is unacceptable that there is no 20 week scan.

I have received top rate care from the very first visit 2 1/2 years ago. What kind, caring, skillful nurses. A horrible time made bearable by wonderful ladies who never fail to make each patient feel important.

I self harmed, which is an on going thing. When I arrived at Cavan General Hospital I had to wait. I was see by a nurse first then brought down to a different waiting area. I wasn't seen by a doctor to get stitches for 3 hours and I wasn't even offered food. I told the A & E Doctor I wasn't feeling well. I felt light headed but he wasn't going to numb me up to get stitches in place.

I've been in and out of A&E the past month with excrutiating pain. First visit I was misdiagnosed with an infection and sent home with antibiotics and painkillers. Ended up back in A&E a week and a half later still in pain, was told I must still have an infection when I did not. Was sent home with more antibiotics which my GP then told me not to take as I was taking too many. Was back in A&E after a week with the same pain with a letter from my doctor stating I needed a scan to determine why I was in pain. Was left waiting in A&E for six hours in excruciating pain with no pain relief, was then told I was too late to have a scan because I'd been left waiting too long. I was then poked and prodded by four different doctors only to be told I needed a scan which is what I went down there for in the first place. Now I have to wait another four weeks for my appointment for a scan when they know I'm in severe pain that leaves me unable to even get out of bed. If I had a choice to go to a different hospital I would as my pain is getting worse and they don't seem to care.

When visiting my friend in Surgical 3 Ward, on the 24th of August between 6:30 and 7:30 I was horrified to see how my friend was spoken to by the "lady" serving the night cuppa. When speaking to the patient she asked did she want tea, my friend was a bit hesitant in replying. But was rudely told by the staff member in question to SPEAK UP, and the lady in question shouted at my friend. SPEAK UP OR YOU WON'T BE HEARD was shouted again. Not much care there! Or humanity!

Was anxious about procedure but was well assured and informed by all staff especially the surgeon

I attended this hospital recently with a sore leg. I was seen and assessed quickly by a nurse in a tiny room - it was really small, I don't know how she could assess a patient properly in there. I was seen by a very pleasant doctor, who organised an x-ray for me and a porter brought me there in a wheelchair - he was good craic. Around a half hour later the doctor spoke with me and told me my x-ray was clear and I was experiencing muscular pain. They gave me a prescription for painkillers and gave me a leaflet about my type of injury. The nurse put on some tubigrip and took the time to go through the leaflet with me. While I was there an obviously drunk man became abusive towards a nurse, I've read about this sort of behaviour in the papers but to see it in real life was another thing altogether. The way he spoke to this nurse was terrible! I don't think he left any swear word out! All in all the staff in A&E were great - keep up the good work.

My procedure was cancelled with three hours notice. A secretary phoned my emergency contact, they wouldn't even contact me about my own appointment. I went into the hospital but they refused to let me speak with the consultant or tell me who cancelled my appointment. I have since heard nothing two months later and still no apology or explanation. Would never go back here ever again. It's actually a complete joke.

Brilliant staff, very hardworking, nothing was to much trouble. My son had surgery and everyone he met put him at ease. He had a tough time and they looked after him brilliantly. Could not thank all the staff in the children's department enough.

My father has been a patient of Cavan Hospital since September after being diagnosed with a serious condition. He had an operation and within five days was moved to respite in Monaghan Hospital. He became unwell the following Monday and was rushed to Cavan again,where he lay in a store room in A&E. Eventually they put in a catheter and bag to take away urine as they thought it was a kidney infection. He was sent back that evening to respite in Monaghan, but within half an hour of being back, he was rolling in the bed in pain and running a high temp so into ambulance again and back to Cavan. He was left lying on a trolley most of night. He had a stomach infection. On the Thursday, respite refused to take him back as his bloods were still showing a high level of infection so Cavan discharged him to home! In December, he presented himself for treatment for this condition but had developed jaundice so was admitted. For three days he was shoved from pillar to post with regard to which consultant he was under until finally they said it was a case for Dublin. However Dublin required a CT scan. He had already had a CT scan on admittance on the Monday but for some reason this wouldn't suffice. He didn't receive 2nd CT scan much later as god forbid you got sick while it was christmas time!! He waited till the following Monday to be transferred to The Mater where the care he received was outstanding, everyone of the staff were so nice compared to Cavan where we couldn't even ring to inquire about his health without the nurses or sister upsetting my father saying we were giving out or complaining to higher management, (all lies I might add). My father was transferred back to Cavan today still a very unwell and weak man, he had his procedures done in the Mater and all was good there but had developed a chest infection and was dehydrated. He was assured there was a bed in Cavan for him but yet when he was brought down by ambulance he was put in a day room in a chair and left there for four hours with only a nurse to come in twice, once to check his blood pressure and once with a cup of tea. A doctor who hadn't even looked at his chart came in and made him go through all his history of his ailments. He was left in the chair even tho he hadn't been out of his hospital bed to even walk in days. In the end when family complained they were told he had come too early! He was then discharged and sent home this evening with two cannulas one in either arm! This hospital is a joke, the staff are rude and ignorant to patients and family, the doctors are rude arrogant and half don't speak English! As for cleanliness - over Christmas my father's sheets were so dirty they could have walked off the beds. I have complained to the administrator and director of nursing and I won't stop till I get some outcome out of this. To treat a man with a fatal disease in such a manner is downright inexcusable!

This was the most horrendous experience of my life. After explaining that I was nervous about the procedure and that I would like enough sedation to be unaware of what was happening. I explained I had this procedure years ago in a different hospital and came around in the middle of the procedure, which I didn't want happening again. I was advised that I would get a conscious sedation but would feel relaxed. I explained to the consultant before the procedure of my concerns and was advised by him 'you will feel and hear what I do, if you do not want this I am happy to not do this procedure and you can leave now'. After coming that far and having so much pain and discomfort I went ahead with it. The nurses were lovely and tried to reassure me. I was given some sort of sedation that in my opinion had no effect and I felt everything and heard everything. I was clearly in a lot of discomfort and was taking deep breaths praying for it to be over, the nurses stayed with me comforting me which I am very grateful for. I heard the consultant say 'she will not remember this later'. Well safe to say I will never ever forget. I was wheeled out, I did not sleep at any stage and was given tea and toast. The staff seemed eager to get me out of the bed as there was people waiting to get in, so as soon as I finished my tea and toast I got changed and ready to leave. I was given a letter for my GP and a prescription. A nurse explained the basic results and a biopsy was taken. I wasn't advised on any after effects of the procedure or pain relief and was basically sent packing with my letters and a leaflet! I left with the aid of a family member shaking to go to a chemist to get some pain relief and was not in a good state. I shook the entire journey home and spent the rest of the day/night in bed in pain which I can only presume was from the biopsy! I felt like I was on a production line and it's a case of get people in and out as quickly as possible. I am trained in healthcare myself as a qualified HCA and I would not dream of treating people like that especially someone who explained from the beginning they were anxious of the procedure. The nurses were all lovely but I could not say the same for the consultant who carried out the procedure. In my opinion they do not allow this sedation as it takes up too much time for recovery afterwards, as you would need to sleep it off. They need the beds so if you have very little sedation you are ready to leave sooner. I commend the administration staff for getting me a quick appointment and the nurses for being friendly and comforting but I would not leave my dog in Cavan Hospital to be treated by a consultant like that.

Overall care was shocking. Wasn't listened to. Was made to feel small. Nurses overrun and too busy to do their jobs adequately.

This is a very good hospital where the staff are run off their feet. Their standard of care for the number of staff is excellent but I was in the surgical unit and they need double the staff. The care assistants do amazing work and they are not acknowledged enough.

One staff member was a caring, lovely lady. Really gave the impression she honestly cared about my child. Very supportive.

I was admitted through the Emergency Department after complications from a fall a week previously. I was seen and admitted straight away. I was given a bed in Surgical One and the care was amazing. The nursing staff and carers were so friendly and comforting. Although I have private health cover, this is the best care I have ever received.

I arrived at A&E with massive chest pain. I was seen by a nurse who did BP, temp etc... Then I got bloods done. After waiting about four hours the doctor came to say he didn't know what it was so had to speak to his superior. Long story short I was left waiting from 3pm until midnight with no blood results, no X-ray results, there wasn't one sign of a doctor anywhere. All the nurses refused to remove the catheter from my arm although I had given blood nine hours previously. When I kept asking to see a doctor they just told me 'you're next on the list'. This continued for nine hours!!! At midnight I had to demand the catheter be taken out and I was going home. They then tried to persuade me to stay!!! After leaving me waiting nine hours, I told them I was weak with hunger. I hadn't eaten in 12 hours and I was left to sit there starving. You wouldn't get as much as a cup of tea. I honestly do think if you fainted in there you'd be tramped across and ignored. It's the worst service I've ever experienced in my entire life. I would never return to this hospital.