Mid Western Regional, Limerick
Click here to view general comments for a specific hospital:
- » Children waiting up to five years for eye care (23-03-2016)
- » ED nurses to be balloted on industrial action (04-11-2015)
- » 7,700+ patients on trolleys during May (12-06-2015)
- » ED patients 'will die' due to overcrowding (06-01-2015)
- » Root causes of self-harm must be tackled (09-10-2014)
- » Revamp planned for non-hospital care (08-10-2014)
- » HSE figs 'confirm patients are suffering' (24-09-2014)
- » Irish drinking well above OECD average (02-07-2014)
- » Shock report on mental care suicides (24-06-2014)
- » Medical card policy - then and now (17-06-2014)
- » Govt approves scheme to return cards (17-06-2014)
- » PAC chair wants health chiefs to resign (12-06-2014)
- » HSE had surplus of €31m last year (12-06-2014)
- » Govt halts medical card reviews (29-05-2014)
- » Medical card cut plan hits legal snag (29-05-2014)
- » Cancer patients hit by medical card cuts (19-05-2014)
- » Waiting lists on upward spiral again (15-04-2014)
- » HSE says €1.6m in top ups should end (14-04-2014)
- » HSE may outsource admin work (06-04-2014)
- » Finance control issues at homecare firm (03-04-2014)
- » HSE ultimatum on private practice (31-03-2014)
- » Health now 'doing less with less' (31-03-2014)
- » Shock findings in HSE agency audit (19-02-2014)
- » Two hospitals face fines over top-ups (14-02-2014)
- » Patients taken off waiting list 'in error' (13-02-2014)
- » Hospital filled CEO post without approval (04-02-2014)
- » Hospitals facing massive cuts (31-01-2014)
- » Service will struggle to meet demands-HSE (14-01-2014)
- » Cancer hospital chiefs got charity top-ups (09-01-2014)
- » Vincent's CEO gets nearly €300,000 (24-12-2013)
- » St Vincent's still tight-lipped on top-ups (20-12-2013)
- » HSE targets €1bn in cuts/savings (18-12-2013)
- » Ex-CRC chief got lump sum from charity (11-12-2013)
- » HSE denies it knew about CRC top-ups (03-12-2013)
- » Holles St not pay compliant - HSE (27-11-2013)
- » 'Pay compliance pledges not valid' (27-11-2013)
- » Savita hospital defends record (18-11-2013)
- » Hospitals say cuts threaten patients (06-11-2013)
- » New drug cost-cutting scheme (01-11-2013)
- » HSE promises better info on medical cards (30-10-2013)
- » HSE denies medical card cull (30-10-2013)
- » €200m HSE bail-out now likely (23-10-2013)
- » HSE, Minister defend medical card system (17-10-2013)
- » Massive health cuts in 2014 (15-10-2013)
- » UHG and national maternity care slammed (09-10-2013)
- » IMO agrees to re-enter talks on doc strike (09-10-2013)
- » Junior doc strike hits services (08-10-2013)
- » Emergency patients face strike delays (08-10-2013)
- » Hospitals face cuts under shift sanctions (02-10-2013)
- » Doctor strike now almost inevitable (02-10-2013)
Below are the general comments about Mid Western Regional, Limerick as posted by people who have completed the online survey.
Listing 1 to 30 of 357 comments.
Would like to thank this hospital for making me realise how I should have never made the trip to A&E for help and remind myself to never go back there ever again after the 'care' I received. I was first admitted three weeks prior to my second visit and sent home misdiagnosed!!!! I went back still in pain and was admitted for six days and eventually told there was nothing wrong with me and the pain I had (which turned out to be serious) was all in my head! I eventually had enough and discharged myself and went to an outstanding brilliant hospital who dealt with my health issue straight away, no problems. Turns out I was right and the pain wasn't in my head. I'm only sorry I did not discharge myself sooner!
|This user's rating:||29%|
Disgusted with the way my son was treated in this hospital last week. They are very lucky nothing serious happened him after being discharged wrongly!!!!
|This user's rating:||32%|
My wife was very unwell but received excellent care from Prof Lyons and his team. Everything was explained and she responded quickly to treatment. The staff were always courteous and good humoured despite being very busy.
|This user's rating:||68%|
|This user's rating:||34%|
Went to the hospital as my son was having an allergic reaction and felt concerned in case his condition worsened. Waited about 30 to 40 minutes to see triage nurse. When I went to sit i was told not to as they was vomit on the floor from a previous patient. Son was examined and she advised me to go to my doctor to get him allergy tested. We were lead down to the children's waiting room/play room. It was very dirty with a large hole over by the wall in the floor. Anyone could have tripped over or a small child could have wedged their foot in. There were paper vomit bowls on the floor which had been used and not cleaned up. Leftover sandwiches and wrappers on the windowsills plus used plastic syringe dropper things on the floor. After an hour or so of waiting my son was feeling a lot better and the swelling and hives had subsided so I told the nurse we were leaving as I felt we were going to pick something up in that place. Very dirty and poor children waiting for ages to be seen. Hope I never have to return.
|This user's rating:||40%|
I am not praising the hospital as my husband had very poor care there. However, I was so happy with everything to do with the dermatology department.
|This user's rating:||90%|
A&E paeds excellent! Very short staffed on the wards. Some nurses exceptionally nice! For five days, the floor in the room was never cleaned, only once when new patient was being brought to the room was that section of the floor swept and mopped! Private patient paying a lot for health insurance and not given a private room. Many rooms free but they were treated no differently from another patient with medical card or no insurance. So why pay?
|This user's rating:||31%|
Poorly staffed to cope with capacity but staff are coping as best they can. The doctor was able to deal with me quickly and efficiently as I could explain my complaint and symptoms to her. Communication was very good from all staff in A&E including radiology but the general management of the department needs a major review. I do no think the hospital managers realise how bad the issue is on the ground during busy hours. I left that night and came back in the morning to avoid the 12 hour wait. 30-40 people on trolleys is not good.
|This user's rating:||75%|
On a trolley in A&E for two days with pneumonia. This is a type of hell. And we are still in it.
|This user's rating:||37%|
The doctors, it seems, don't tell the nurses anything and they don't listen to you. Four times my mum had to tell them she was in earlier on this year with similar pain. She waited ages to be seen and was given no pain relief. She was on a trolley for over 12 hours, then put in a ward, then moved again to another ward where it smelled and was dirty. She had no locker to put her things in, just the bed, and she is a VHI patient. Never returning to this hospital ever again.
|This user's rating:||36%|
The worst hospital in the world. I was there recently and after seven hours waiting I gave up. We have had to go there a few times and sitting there with a baby or serious injury for 10-20 hours, is not acceptable. I was told by the nurse that if I left to get money for water I would have to wait as a new patient again. Seven hours with no water, no food, no phone.
|This user's rating:||25%|
Total confusion as to the reason for presenting at Emergency room. Medical records were read incorrectly and a patient was put in an isolation room when it was not required. Moved out of room with no explanation to her family by a porter. Failed to administer regular medications to patient for three days even though the list of regular meds was provided on admission and on file from a previous outpatient's visit.
|This user's rating:||41%|
Never ever will I set foot in this place again. In the recovery room, a smoker smoked in the bathroom and as I was very nauseated and had to leave the room. No one to be seen and when I complained about the smoke, a nurse told me 'SIT THERE'. I was still half sedated and very nauseous and just wanted to lay down. After so many times asking for a bed and being ignored, I walked out as I was cold, sick and too sore to sit. They brought me back twice with the promise of a bed and as soon as I entered a ward, they told me pointing at a small chair SIT THERE, no explanation. I walked again.
|This user's rating:||36%|
EXCELLENT - WELL LOOKED AFTER - THANK YOU ALL SO MUCH.
|This user's rating:||94%|
I went to the A&E department with my son at 11.45pm was not seen by a doctor until 9am the next morning. He was called into the A&E dept at 12.10am, had his bloods taken at 1am andwas told there were three people in front of him. He was told at 5am there was one person before him did not see the doctor until 9am. We actually got out of there at 11.45am and had to pay 10 euros for parking. I think this is disgraceful to have to pay when a person is waiting in A&E and it not the patient's fault for the delay.
|This user's rating:||35%|
Unbelievable conditions for patients and staff. Third world hospitals have better conditions! Medical staff very good. Cleaning staff have a total lack of training and need to be supervised. Blood and sick etc... being cleaned by dirty mops swish-swashing it along. ZERO sterilisation. I feel the out-of-hours GP system is a joke. Doctors there send everyone that does not have a minor cold into A&E. Waste of time. Someone needs to look at the total system. Money will not fix this disaster. Why do GPs not all have Ultrasound and ECGs etc? It would take some pressure off the A&Es. Send in an experienced system improvement management that has a proven track record and give them full authority. Ensure they do this through the staff/GPs as they will be able to tell you very quickly what needs to be done. Oh yes, how come places like the Galway Clinic have 30 min waiting time from entry to seeing the consultant?? Go look see and reapply. It CAN be done.
|This user's rating:||33%|
Smell of urine everywhere.
|This user's rating:||29%|
My partner presented at A&E with a serious injury and needed prescription-strength analgesia, yet was discharged with nothing for pain at all, with 72 hours to wait before he could be seen by his GP because it was the beginning of a bank holiday weekend. He was in agony all that bank holiday weekend and Monday.
|This user's rating:||34%|
Radiotherapy nurses were very nice and oncology team lovely.
|This user's rating:||82%|
Forty-two hours waiting on a trolley in corridors, no medication administered until 41st hour when a specialist spoke to and examined me.
|This user's rating:||46%|
My 20-month old daughter arrived in an ambulance with rapidly developing symptoms of gastroenteritis. In spite of a three week old history of random diarrhoea incidents, three last days of continuous diarrhoea, one day of violent vomiting, 38C fever and growing hesitation to eat/drink, she was not admitted into the hospital. We waited four hours for doctor, then two hours for blood test result and were advised to 'continue hydrating her at home, she will be all right'. It was the last moment before severe dehydration would start developing. 15 hours after kick out from the Regional, she was admitted as URGENT into hospital in Poland (we are Polish) and spent 11 days in total in two hospitals. Administration of the Regional refused to fax our daughter's blood results from the previous day. Public healthcare in Limerick is in bits... At each Polish hospital it took 70-90 mins from entry to final decision admission/no admission. During this time all registration done, blood tested, physical exam by paediatrician etc...
|This user's rating:||41%|
We were very upset when our mother died of cancer. However, the care she got was great and in particular Dr O'Leary and Dr James and the nurses minded her so well.
|This user's rating:||92%|
I attended A&E with my 87 year old mother who had fallen and broken a bone. We arrived at 10.30, she saw the doctor at 3.30, had her x-ray at 5.00 and we finally arrived home at 7.30. While all staff - nurses, doctors and care staff - were nice once we got to them, I find it amazing that we couldn't have had our x-ray sooner that night and that we had to wait until 3.30 to order an x-ray for what was obviously a broken bone. Both my mother and I were totally beyond exhausted at the end of it and while she was fortunate to have a trolley to lie on, the amount of time it took for a woman of that age to be seen is crazy. There must be some lack of organisation in the place.
|This user's rating:||57%|
Was due for operation and was kept in hospital over long weekend. Doctor done rounds on the Tuesday and released me, to come back in six weeks time for operation. Was packing my bag to go home, when a nurse stopped me and asked where I was going, and when I said I was released from hospital by doctor, she stopped me there and then and told me that the people from the operating theatre were in the lift with the trolly to take me to surgery. I panicked and said that I needed to get this situation straightened out. I then rang my wife and explained what was happening, she advised me to come home immediately, which I did, and had the operation done in a private hospital.
|This user's rating:||28%|
To even be noticed in this hospital you would need to be at death's door. Nurses and doctors are very cold towards their patients. After waiting almost nine hours to see a doctor I was told I was ok and I could go home. As a result I am now going to another hospital. How one can be discharged from hospital with chest pain and trouble breathing is an absolute joke.
|This user's rating:||26%|
The nursing staff do a good job despite being horrendously understaffed, which inevitably leads to omissions and oversights - patients ending up having to care for other patients etc, constantly needing to remind ward staff post-op when attention was needed, because they have too many patients at once to care for. Anyone can see that. I repeat this is NOT staff's fault. Most of them are amazingly caring and courteous in the circumstances. This is our wonderful Government's fault.
|This user's rating:||66%|
I have felt let down by the doctors treating me of late. It seems they are not interested or eager to look after my medical needs and I am skeptical to the reason why. My medical requirements may be complex but it is no reason to be treated the way I have been
|This user's rating:||43%|
Prof Gupta and his team and all the staff of Suite 4 took excellent care of my partner. The care given was first class. Cancer support information office was an important part of her recovery and lifted her spirits. The services offered there were very welcome and a little bit of calm in a stressful time. The only gripe would be the endless wait for one of the doctors to see patients. I don't know why it takes three hours, sometimes longer, after allotted appointment to be seen. No explanation, no apologies, just sit under the stairs and wait to be called.
|This user's rating:||84%|
The generally excellent nursing staff aside, this place is a Dantean farce. Total lack of management here, no accountability, archaic paper based admin (I mean come on!) and demotivated staff = poor management. While sitting in the A&E for 28 hours waiting for admission I read in the paper that the HSE are requesting another 1/2 billion EUR for 2016. In the same article it pointed out that the numbers of senior management (those earning €80K or more) have increased by 30% since 2012. Too many chiefs etc...
|This user's rating:||52%|
Hospital filthy - cleaning staff strolling around the halls - no actual work done. Watched floor being mopped with black water where patients just out of surgery were recovering. Also another patient had an incident where urine ended up all over floor. This was soaked up with mop and not actually cleaned.
|This user's rating:||51%|