I cannot reiterate just how unfit for purpose this hospital is. My file was lost three times on and before admission. The wards were packed and unclean, as was cutlery and dishes. There is a very apparent negative organisational culture towards patients of the hospital which I experienced from administrators, technicians and doctors. I had a test, which involved me being stripped from the waist up and feeling vulnerable and obviously worried about my health - I was barked at by an over-stressed technician who gave no instructions, answered calls during the test, and got irritated with me for 'breathing' when they had given me no instructions before or during the assessment. Patient care is non-existent. I have since had to pay for private assessments.

As hospitals go - and no one likes going to one - this is pretty good. It's so bright, clean and spacious. The food in the café is not bad, but the car parking facilities are a joke. Charging for A&E car parking is a crime in my opinion.

Big problems with hospital superbugs and the bed management policy stinks, which I believe contributes to the spread of infection.

Was sent by GP due to concern over a clot. I was admitted and released after change of opinion. I went back the next day for a scan but only had one part of my body scanned despite having problems in other places. I'm still in pain with no answers. Would not be keen to go there again, a dump.

Waited in A&E for seven hours. My partner was in severe pain, he saw a triage nurse 10 minutes after arrival. She asked what had happened but never bothered to look at his injuries for swelling etc. He had been trampled on by a herd of cows. We arrived at 11pm and at 5am he still had not been called to be seen by a doctor. I understand A&E can be busy and emergencies prioritised, but surely patients could be told that there is a delay.

I wish to commend Paul Breen, physiotherapist, Connolly Hospital for the excellent service he provided while I was under his care in physio for the past couple of months. He is the reason I am where I am today embarking on my long awaited journey to work and due to his hard work trying to help me fix what I broke. Despite the pain, it was a long but good road and he got me there. So I only have him to thank for that. He is so genuine, good humoured and made you feel comfortable and at ease. He is a top physiotherapist, one in a million, who could not be faulted in any way. Sometimes words fail, so ... Thank you Paul!

The care is second to none, staff are so kind to each and every patient. Exactly what a hospital should be - a place that encourages getting well.

Felt very at ease and relaxed due to the doctor and her staff. Thank You .

Comment from visitors from UK 'lovely setting, so bright and airy inside, homely atmosphere, great relationship between patients and staff. Efficient and friendly".

Lovely hospital.

I feel that from the minute I entered A&E I was looked after and my needs were more than met. The place was spotless and the staff were incredible. The only criticism I have is that the only doctor who cleaned his hands was the head doctor, no other doctors or students cleaned their hands between examining each patient or leaving the ward. They could learn a thing or two from the nurses!

Arrived at A&E at 00.15am and was seen by an intern within 15 mins. My wife of 75 years was left on a chair for six hours. Bed given and test of blood and ECG taken at 7am. At 8 am was told we would be transferred to acute day ward to see a doctor. I think anyone who cannot be treated by A&E should be told so and put in another part of hospital until acute ward is open.

First class treatment, friendly staff.

Very bad.

The nursing staff are under great pressure but they are giving 100%. My consultant was kind and thoughtful when explaining my MS condition to me.

Horrible hospital. Making mistakes sending out appointments for a Saturday when no one is working. Then on day of appointment left waiting 4 hours in a small waiting room before the doctor turned up.

Brilliant hospital. All the care I needed.

From the moment I hit A&E in June to my return 10 weeks later for my operation, I can't fault the care I got I was pleased to see the hospital has been improved and now do their own scans, MRIs and CTs. Still can't believe how ill I was to now being at home recovering from an operation. A very busy hospital with not a lot of privacy, but the care made up for this.

A&E Department. I arrived in by ambulance with a fractured shoulder. I was treated promptly and was well taken care of despite the department being clearly understaffed. The staff were excellent and provided the best care while being under immense pressure. I was in a lot of pain and needed to call nurses throughout the night but I always got the attention I needed despite the amount of patients and the lack of staff. I felt sorry for the nurses/doctors as they were clearly stressed and so busy. It's a disgrace that there isn't an adequate number of staff considering they are dealing with people's health. I would have no problem attending A&E again in this hospital. I also have had the best of care in the outpatients clinic and physiotherapy department since my injury.

I was really impressed by the treatment I received from all the staff, from triage staff, doctors, nurses , consultants including hospital porters etc... I would have no hesitation going back for more treatment in this hospital.

My pain relief was inadequate and this was made out to be my fault, very unhappy.

The care I received in the ward was excellent. There were issues that I experienced in outpatients before and after the operation that compromised the diagnosis and treatment of my disease. I eventually needed to go to a centre of excellence to get specialised treatment. It was nearly too late.

Connelly Hospital is the worst hospital I have come across in every aspect...it should be closed down.

Great caring staff

The ongoing support I have received from the gastroenterology department has been excellent.

My grandmother died five days after being admitted to hospital. She didn't know she had aggressive thyroid cancer. For that reason, I am upset with the doctors and GPs in our local area. However, the attention, dignity and care the hospital provided my Grandmother with made my heart soar. She was comfortable in her last days and for that I am truly grateful to the Laurel Ward Staff.

I was not treated with respect.

One doctor took the time to examine my mother and explain what was wrong and ensured her he would take her in as an outpatient to carry out tests to find out why she was in so much pain. He gave her hope as she has been in pain for six months and was sent home from A&E without further consultations - no way to treat a 78 year old lady. This doctor went beyond the point of care for my mother which I really appreciated. It hard to see your mum cry in pain every day and to be sent from one doctor to another.

My son was in the children's ward recently for a minor procedure and had to stay over night. From check-in at admissions to check-out in ward, he was treated very well. Staff were lovely especially Amy and Geraldine, every thing was explained to my son. Good facilities for parents who stay with their kids over night.

The main issue I have with the hospital is the inability to communicate with patients. After being told my minor surgery was free by my GP and the nurses in the hospital, I received a bill threatening me to pay within a 14-day period. The subsequent charge was not outlined on my appointment letter nor was I informed by anyone else about the charge. Please be aware of the hidden charges before you decide to go ahead with any procedures.