Dreadful experience. Specialist appeared to be in a rush to get me out, and to get to his next 150 euro. Did not diagnose my problem, said he 'did not know'. There was no privacy at reception. All personal details at desk were called out loudly for everyone to hear My opinion is that I was RIPPED OFF by a money making organisation.

I was left with clips in me and had to seek medical treatment elsewhere as the department was too busy to see me at the agreed time to remove the clips which they had left in.

Please change beds, they are way too narrow and uncomfortable. Also there should be headsets for TVs in semi private rooms.

The Beacon is aptly named as it is a light that all Irish hospitals should aspire to. Thanks to all the people there. It was one of the few positives of what was a very painful time for me to see such professionalism working in tandem at so many levels. I hope these people are being paid their due amount and not being scammed by agencies as can happen. I did not ask the staff about their incomes. Thanks.

Overall very pleased with the care and treatment received in the Beacon Hospital. Everything was as explained.

Overall, would recommend to family and friends.

After getting mistreated in another hospital, I ended up spending two weeks in the Beacon under the care of Dr. Weston. I visited Dr. Weston as an outpatient but was extremely ill so it was decided best to be admitted. Dr. Weston was extremely kind and caring and explained that admission was the best option as I had a temperature, tachycardia and severe pain. Dr. Weston was a fantastic doctor and along with Mr. Maguire got to the bottom of my pain. Dr. Weston and Mr. Maguire are extremely kind doctors and the patient is always the priority. Thank you Dr. Weston and Mr. Maguire.

Terrible! That just about sums it up. Elderly parents were sent on a wild goose chase through this massive building...'follow the blue arrow' was the instruction from the receptionist. Nursing staff (the older ones) were actually rude. The 'specialist' was very dismissive and wanted them out as soon as they walked in. Building was freezing. Parking was shocking! Lifts took 10 minutes to arrive. In my opinion, this is a money making institute. Staff seemed very stressed and overworked. Witnessed staff actually arguing! Very unprofessional for a place that charges so much. Will go public in future! NEVER AGAIN!

Upon entering this hospital through A&E, my mother was, in reasonable time, in a single bed ward. The diagnosis was quickly reached as pneumonia. After being put on intravenous antibiotics and fluids her first night passed without problems. When I visited the next morning mum was sitting up in bed looking much better and, according to her, feeling better too. Aroung 11am another doctor changed my mothers antibiotics. This alarmed me as she showed such improvement on the first antibiotic she was given. Not being a clinician I felt unwilling to interfere. The next morning I received a very distraught phone call from my mother. She had an old back surgery that was now, at her age in her 80s, causing pain when moved in the wrong way. The nurses had been pulling her about hurting her and ignoring her complaints.By the time I arrived she was very distressed, citing being left on a commode for 45 minutes, all of her normal prescription meds were changed either in substance or dosage intervals. she was in no condition to demand anything and as a result didn't receive her GP prescribed meds at all until I pointed it out. The next day it was changed from 3/day back to on demand, despite my protestations. My mother become more and more ill, from having walked into the hospital on her own feet she was now unable to walk. I have not the space here to list all of the terrible abuses (cursing, threatening, ignoring for long periods and general shoddy work practices with toilets left uncleaned, bed linen unchanged for many days at a time.) Her commode had stains on the bottom of the pan and one of the wheels was broken. Three nurses were unable to put a nappy on her where I got it done in 30 seconds. Only a few members of staff treated her with respect. Daily she was asked by physiotherapists to walk up and down when she couldn't even sit up in bed, and considering that no attention was being paid to her previous back injury, it is no surprise that trust became an issue. I am her son and my mother was so distressed by her circumstances the recovery seemed impossible, she was becoming more and more ill. On the third night i began to sleep in a chair to give her the nursing and care that was so badly lacking. I could, as I have said, go on and on. Suffice to say after a month I hired a wheelchair and took her home with a prescription for antibiotics from the hospital. Shortly after arriving home she began to improve. and now several months later she is much better and pneumonia free, but the effects of her ordeal which I can't do justice to here, have made its mark and I fear this is as good as she will get. All of this for the tidy sum of twenty thousand euros. I know people who have had surgery in the Beacon and have good things to say. My mothers experience has left her unwilling to go to any hospital and certainly not the Beacon.

I was treated with utmost respect by everyone. I tried to look for gaps from the care, communication, or facility but I failed!

I was very disappointed with the Beacon Hospital. I had attended on numerous occasions as an outpatient and also as a day patient. I never had any complaints on any of these occasions. I was recently admitted for surgery. I have cover with VHI for a private room which I received initially. Morning after surgery I was told by a care assistant that I would have to do a 'knacker' wash as they did not have a plastic bag large enough to cover the heavy plaster on my body in order for me to have a shower. On the second day I was told they required the room for another patient and I was moved to a two-bed room. The following day, I had a different care assistant in this room, who was exceptional. She got some plastic bags for my body so I could shower and nothing was any trouble for her. Later that afternoon I was told they would have to move me again which they did to a three-bed room. My belongings were just dumped on top of me on the bed while being wheeled to the new room. That was three times in three days. Because of the nature of my operation my surgeon had ordered daily injections which I also have to continue for six weeks. The evening nurse forgot to give me the injection. The nurse who came in the following morning argued with me about the injection when I told her I had not received it. She said that it was marked in my file that I had received it. I had to insist and finally received it. I decided to just have a quick wash before going home and as I am not allowed put weight on my foot I had to sit while washing. There was a commode with a seat in the bathroom which I decided to sit on. When I moved the commode nearer the wash basin I heard water. When I lifted the seat it was full of urine. There were two other patients sharing the room and neither were incapacitated. Both were walking to the bathroom. I just wonder how long since this commode was emptied. Overall other than the excellent care I received from my surgeon, one nurse and the second care assistant, my stay was not a very pleasant one.

I spent a week in here with a prolapsed disc and I couldn't have asked for better treatment. I would have no hesitation in recommending the Beacon Hospital to anyone.

Unhappy with the one of the admin. staff in the private clinic. Very bossy.

I was referred to ED by my GP. Two nursing assistants tried to take blood samples and failed having tried several times. The result was a lot of discomfort and two very bruised arms. An experienced and suitably qualified staff member later had no problem taking the bloods.

Over-priced car parking charges. You end up being charged the minute you enter the carpark and you could be driving around for up to 15 minutes looking for a free space. Also if you are a minute over the hour you are charged for another hour. No consistency of staff. If you were not mobile your meals would be delivered but no assistance from staff if you couldn't manage. On the last evening visiting, asked for extra chairs and told none available only two to each room. For three days there was a broken chair in the room and nobody bothered to replace or repair it.

From admission and all through my treatment, the Beacon was excellent. Thanks to Doctor Bourke, his team and all hospital staff.

Having had 2 recent major surgeries with complications, I returned to Emergency Department as advised by my homecare nurse. They just sent me away, and everybody else too, as they said there were no beds available. They sent me to a public hospital who immediately referred me back to the Beacon because of the great complexity of my condition and the fact they would need my medical files etc... Then my surgeon's secretary at the Beacon phoned me to say there were indeed beds available for previous patients like me who needed ongoing possible treatment, and that I shouldn't have been sent away.

I am very happy with the care that I am getting in this hospital.

Highly recommend the Beacon

A big improvement since last procedure in day unit. Reception area wonderful, replaces the awful 'cattle mart' that had no privacy! Unit seems to be have more staff and patient not left in cubicle on a chair waiting for bed to be brought back, as happened to me on one of my many previous visits.

By chance I ended up in the Beacon hospital system through A & E in December. From that moment on & having been subsequently seen by Mr Murphy who performed an arthroscopy In January! I have been so impressed. I would recommend the beacon to anyone without hesitation!

I was very pleased all round as I was very nervous going in for first op. Staff were very caring and helped to re-assure me. On my second op I was more relaxed because of the care I received on my first visit.

Overall I received the best of treatment. The general staff were polite and caring. They are a special breed and I wish them all well for the future.

Dr Shuhibar could not have been more understanding to my fear of hospitals and anxiety towards my operation. He was so paitent with all my questions and spent time answering all that I asked. He requested for my mam to stay in the hospital with me for the 5 days and nights as I was uneasy at being alone. He was overall a great doctor and I'm so glad to have been in his care. Both nurse Anju and Clodagh care were second to none. They were both so calm with me and understood how anxious I was about everything. They were always great at distracting me whilst changing dressings/removing chest tubes/bloods/cranula changing by chatting about normal girly things. Both never rushed me and let me do everything in my own time. They were understanding with my need to ask questions and having to know what was happening exactly at all times. I couldn't have asked for better nurses to look after me.

This hospital has provided me with outstanding care in a great environment where I feel at ease from my illness. I found the car-park was perfect, treatment was fast and effective and I would definitely recommend this hospital to anyone receiving care in the future. If I had any advice for the hospital itself, it would be that some areas had an odd scent (like the smell of old shoes) which may have been due to medication, however this doesn't affect it in the slightest as it is the best hospital I have been in.

Excellent hospital in nearly every way although some of the nurses were rude and dismissive. Such a shame as everyone else works so hard to ensure excellent treatment.

Beacon Hospital provided a caring and professional service that met my expectations and healthcare needs. Dr. Siobhan Weston is an excellant clinican, communicator and caring healthcare professional. She is unrushed, friendly and highly professional. Someone that I would trust and recommend.

Good service overall. Helpful and friendly staff. Could do better at explaining what follow up you (patient) need to do after discharge.

I went to the Beacon through A&E and the A&E consultant on duty saw me immediately and treatment was quickly started. Also and a bed was got for me. The consultant was so kind and explained everything. I was admitted under the care of another doctor who I found to be so professional and an exceptional doctor who shows a kind and caring side towards her patients. Thank you.

This was my first time in the Beacon hospital and I was admitted as a day patient. I had a very positive experience and would certainly recommend this hospital to others. Thank You!