Great hospital, amazing staff and facilities. Food and catering staff were wonderful. Nurses were fantastic. Doctors brilliant. Could not fault the place.

Had a planned operation back in July. Covid precautions were very good. Very little wait time for op. Doc and nurses were brilliant as usual. One sour point from an otherwise great stay - the healthcare assistant on the morning of my discharge was so unprofessional. I was ready to go home and the doc was just writing out my script,so he had asked me to wait on my bed for two minutes. The healthcare assistant literally ignored him and grabbed my bag and walked off towards the discharge lounge and ordered me to follow him. When I arrived in the door, the doctor caught up with me and handed me the script. I was then walked out of the ward to the lift and given my bag by this healthcare assistant. All of this happened literally in the space of two minutes. Absolute joke in regards to this person's behaviour. Created hassle for no reason at all. I never ever have any problem with the place. Top class in everything except for this one person.

I stayed just one night however the care was exceptional, the room and bathroom very clean and the staff quick to respond to my calls for painkillers etc. The lovely night nurse who checked up on me every hour or so was apologetic for the need to wake me up and check for bleeding. The gentleman who brought me water and tea was also extremely nice and with the choice of food and excellent care I honestly wouldn’t mind staying longer. This level of care should be a standard. Didn’t wait too long to be brought up and checked before surgery either. In another (public) hospital I have spent once 12 hours over night in pain with a bladder/kidney infection and horrible pain siting on a hard plastic chair until a doctor seen me for five minutes and administered antibiotics. If I were to compare those experiences, the Beacon Hospital wins every time.

No problem with consultant or operation itself. But the aftercare was just terrible. Cleanliness of room was zero, which is especially worrying during Covid. The nurse did not speak English, had obviously not handed over from the efficient nurse who minded me during the night, and left me in severe pain for many hours. I eventually managed to haul myself out of the bed and stagger to the main desk, where I nearly collapsed before being given the right pain medication. I will NEVER EVER go back to this hospital, it was an absolute disgrace.

The ED department is a dreadful experience as left on a chair for hours in pain with a drip up while a silly man pretending to be a medical consultant ran around in a blue suit making loud phone calls on a mobile phone Soposeing about me which I felt was a fake call .rnMobile phones play a part in the way they run this department rnDifficult to tell who are the real doctors in this place rnI was happy with beacon before this experience my husband and I had surgery in it but the ED is a joke we won’t be back .

All staff very helpful and kind. Nurse Sandra even carried my bag down to car park.

Every single member of the Beacon staff I met was polite, professional and made me feel like it was their sole job to look after me. It started with the Emergency Department where I was examined, sent for a CT scan, diagnosed and later admitted. The next day I had my operation, the next I was discharged. Every step of the way, every staff member from admin, porters, nurses and doctors to my consultant, they all behaved with such dignity, respect and professionalism.

Awful, awful experience in the Beacon hospital. The doctor I saw was absolutely awful. Didn't ask my history, didn't ask my symptoms, did not look at the part of my body where the pain was. Told me nothing. I had to ask questions and received answers that didn't make sense, which led to further questions that seemed to make the doctor frustrated. They recommended Nurofen without asking if I was on any other medication. They never reviewed my blood results, I had to ask after they put me out in reception and when I asked about them, doctor apparently was on a break (although I could them in the nurses' station laughing with staff), so I had to speak with the nurse after waiting another 30 mins. The doctor never explained what the recommended scans would do. They rolled their eyes constantly. I had to go to the nurses' station over the hours of waiting to find out how long things would be or take as I was there from 10.30 to almost 18:00. This doctor had a very dismissive attitude. They were supported by a rude receptionist who told me to go to reception and order scan results if I wanted them. When that receptionist left, their kind colleague took care of this request for me after 5.15pm.

Was in for an illness in March 2018. Scanned and admitted fairly quickly, and dealt with greatly. Shocked to get VHI statement of ¢ã4500, ¢ã500 of which was for medical care and ¢ã4000 for B&B - no wonder my VHI is so high - would have been cheaper putting me up in the hotel next door!

Was due to stay in overnight after surgery. Very ill man in ward beside me requiring procedure after procedure. No bed available elsewhere so had to go home.

I've been in another private hospital on two occasions and my treatment was excellent. But here in The Beacon it was appalling. I was left on bloody sheets for over 24 hours. Was later left on sweat soaked sheets, after a reaction to medication. Three beds in a room, with only one having access to a window, the other two were staring at a blank wall, not helpful to a good recovery. I couldn't wait to leave the place. I felt like a number on a sheet, I certainly never felt taken care of. Yes some of the staff were caring but I rarely saw them. The shared bathroom was dirty and I never felt I wanted to shower there. My consultant was excellent - the only good thing about this place. I will NEVER set foot in it again!

Thank you to all the staff in the Beacon Hospital for their professional care, exceptional attention and commitment.

Beacon is a money making machine that is poorly run. For the money the hospital charges, they should run regular trainings for doctors, who should be trained to treat their paying clients with a bit more respect. For 250 EUR I learned that I should make arrangements to ensure that I never go to Beacon in the future.

The entire experience was horrific. I was discharged seriously ill and spent five weeks in critical care in another hospital.

The obnoxious, intimidating staff member I encountered today behaved like a thug. He used bad language and was allowed to do so in the presence of a so-called supervisor. It's scary to see people like him being recruited to a frontline position by a private hospital that charges through the nose. I'm disgusted with them.

Floor staff were great, especially the nurses. It seems they are understaffed. Emergency Department was ok too. The procedure was ok but the hygiene in the theatre could be improved as it smelled of cigarette smoke. The consultants should take more time to explain the condition. One of the consultants didn't inform me of my CT results and another consultant had to take over and two days later I was told the results.

1.) Appalling service 2.) Left waiting for many hours with no update or consideration 3.) Could hear staff messing while patients waited without any advice 4.) Waiting area was a narrow corridor which I felt constituted a serious health and safety issue in the event of a fire 5.) Other patients left waiting too for hours without any consideration 6.) Consultant delays on both occasions 7.) Ten times worse than public hospital and charged through the nose!

The building being only seven years old did have some major problems, for example, all the windows had drafts. This would result in ongoing costs with regard to heating and cooling, and also patents would be subject to drafts.

Had to phone twice for my discharge record a week after discharge. Shows wrong admission diagnosis. Not explained why I had the problem when I was admitted. Found something unrelated, referred to a specialist in another hospital.

Exceptional care. I'd previously been very badly treated in another hospital and told there was nothing wrong. I'm glad I placed my trust in my doctor in the Beacon. She and her staff were exceptional and I felt listened to, respected and cared for. From first consultation to treatment (there was something very seriously wrong which the other hospital had missed) was just over a month. I can't thank my doctor and her staff enough, you're amazing!

Exceptionally high standards of care and support

The standard of care and professionalism was second to none. The person I was admitted by dealt with everything in an extremely professional manner. My surgeon performed a total hip replacement. An excellent surgeon. I would not consider anybody else for future orthopaedic surgeries. My recovery time was short and I owe this to his skill. From care staff, to the cleaning staff to the nursing staff to the bed manager: excellent all round. My stay at the Beacon was most comfortable and is probably the only hospital I would choose in the future.

All members of staff with whom I came in contact were outstanding in the service they gave me - friendly, sympathetic, efficient, and professionally competent. The place was well maintained and clean. The food was good (except for the coffee - never hot). I had a lovely room, but was never very comfortable in the bed. My only problem was having to wait in my room for three days to get a 15-minute ultrasound scan.

I waited for over seven hours in A&E sitting on a hard chair in a cold corridor. The doctor was extremely rude.

I attended the A&E department with a minor injury. After the triage nurse assessed me, I waited six hours for the doctor to send me for an x-ray. I was there for eight hours, the waiting room was just a corridor with chairs down one side very uncomfortable. When I left, there were people sitting on chairs waiting for a bed in the hospital only to be told the hospital was full. The bill for my treatment was 431 euro. Never again.

Don't even bother going to this A&E, joke of a hospital.

Arrived in A&E 8.5 hours ago with a letter from my GP. Came here because I had symptoms that were similar to previous pain that led to surgery three years ago, so seemed the sensible thing to do. Seen by triage nurse quickly and first doctor who ordered MRI and gave me decent pain meds. Took six hours to get the MRI, told results would be up in half an hour, 1.5 hours later no results. In excruciating pain. Person on reception promised to follow up and send nurse out to check about pain meds, surprise surprise, still waiting. And all this costs €150, we could be here for hours yet and get sent home with no answers, which right now is the way this day is heading. Very disappointing.

Staff were really nice but I had to share a room with two other people when I thought that all rooms here were private or semi private. It was too crowded with visitors and I was not able to sleep. I could have just gone to a public hospital.

From arrival at Beacon Day Care Unit, Catherine at reception, John who brought me to my cubicle and the wonderful nurse Edel who admitted me with lively banter, I felt very welcomed. The theatre staff were brilliant, Linda and all the others who helped my surgeon Mr.Neligan and my anaesthetist Mr Maghrabi take such care of me. I am very grateful. And finally the day care nursing staff, all the nurses were so kind and efficient. Especially like to thank Emer for taking such fantastic care of me. And finally Thomas who served my refreshments with such a delightful manner. Well done to all in the Beacon Day Unit, you're doing a marvellous job.

Mr Paul Burns is a fantastic ENT who provides the highest standard of care, both during outpatient appointment, before surgery and after surgery. Thank you Mr. Burns