These amazing people have changed our child's life and ours in fact. Long-term patient of our consultant with a very complex problem. Consultant has looked after my child since birth, extremely pleasant and talented man, and his secretary is so reliable and dependable and rings with replies to queries at all hours of the day, never lets us down. Urology nurse again knowledgeable and friendly and so reliable. There was one stage when I called secretary every week with a query, and every week she called back with reply, no problems, no complaints. I apologised many times as I felt I was bombarding her with queries regarding the up and coming surgery, but there was never a hint of I was annoying. She stayed calm, bright and friendly. Finally got the surgery date and my child has never looked back, amazing result, amazing people. We would be lost without these wonderful people in our lives. Hospital is old and certainly understaffed but you would never know talking to these three class individuals. Thank you from the bottom of our hearts, which seems so little to say, but we are certainly humbled by the care we received from this department. You will be forever in our prayers, our thoughts and our lives. Many thanks again.

I was keep in hospital for 10 days, several tests and scans were done for me and I left without a proper diagnosis. I am still as unwell as I was when I attended the hospital. Very disappointed with the lack of a proper diagnosis.

I would never recommend South Tipperary General Hospital to anyone. I have personally sent a complaint on two separate dates and still have no reply from them.

Secretarial staff very disappointing. Letters were not sent out on time, some arrived weeks after they should have arrived and some didn't arrive at all. Letters handed into the department were lost on more than one occasion. Personally I felt that the secretarial department was badly in need of an overhaul.

When someone at elevated risk of of a serious event turns up in A&E, it's not good enough to tell them 'ignore it' and to send them home. Attitude of doctor was lovely and polite, no complaint there, but medical care was shocking - they just wanted to get me out of the place, no follow-up, no assessment of risk, just 'ignore it' and go home.

Staff are fantastic particularly in St Joseph’s Ward, they go above and beyond for their patients and provide super support to parents.

The phone number supplied to call if I had any issues after discharge didn't work. The consultant's secretary never answers her phone. I fell while getting dressed in the hospital. I cried out but was ignored, luckily was able to get myself back up and dressed slowly. When I told a nurse I had fallen, she looked at me like I'd stolen from her. Frightening.

This is the only hospital I would take my children to if they need hospital care. I have full confidence in the doctors and nurses who have looked after three of my children for different reasons. They put everything into their jobs.

Older patients treated and spoken to like children. Flies in wards and corridors (not just in summer). Patients left with little or no dignity. Patients moved around to other wards too often.

I have to commend the staff in Clonmel Hospital. I am living in Waterford but chose to go there as I have had good experiences there over the years. If the politicians could see what the doctors and nurses and other staff including the girls in the hospital shop do on a daily basis, how efficient and polite they are to everyone. Well done everybody in Clonmel Hospital.

Exceptional care. I'd previously been very badly treated in another hospital and told there was nothing wrong. I'm glad I placed my trust in my doctor in the Beacon. She and her staff were exceptional and I felt listened to, respected and cared for. From first consultation to treatment (there was something very seriously wrong which the other hospital had missed) was just over a month. I can't thank my doctor and her staff enough, you're amazing!

Insofar as any visit to hospital can be pleasant, this would be hard to beat.

The nurse and admin staff were lovely. The doctor I saw was of an incredibly low standard. He seemed to have little knowledge of my illness. He repeated questions several times as if he wasn't paying attention. I was quizzed more on my personal life rather than my physical illness.

My son was in the A&E Department for 4 hours on a recent Sunday morning, from approx 4am until 8am and the furthest he got was triage. Every injury in the department was 'drink related'. When my son asked for panadol he was told 'Oh, you've sobered up have you?'. We eventually left and went to a medical centre at 8am. He had an x-ray done and diagnosis given within one hour. I would be the first to support any nurse as I understand it is the worst night of the week in A&E, as well as the unit being understaffed especially at the hour of the morning, but I was appalled at his treatment.

A well organised hospital.

I was told that I would only have to wait four weeks upon the arrival of a referral letter. My referral letter arrived, but I was then told the waiting list was in excess of 6 months. I was neither given the option to expedite my appointment nor given the option to transfer to a different hospital.

My dad was a patient and unfortunately after a long illness in which I would have praised the medical team, the way he was treated at the end was nothing short of disgusting. Basically he was told there was nothing they could do for him, discharged him and put him in a taxi and sent to a nursing home outside their jurisdiction for 2 weeks 'respite' because he didn’t feel ready to return home. Needless to say Dad was readmitted to a different hospital by ambulance within days and died 3 weeks later. On admission to the other hospital, staff were shocked that James's had not put together a palliative care plan before discharge.

I have difficulty believing that a room shared by 6 patients is 'semi-private'. Especially when the sexes are mixed and violent or mentally disturbed men cause uproar and wrestle with nurses. My health insurance claims to cover me for a private ward but Sligo hospital never has a private room available. If the hospital has a policy of having no private rooms available for patients, it should make this clear and patients can choose to go elsewhere. Five times, over five years, when I was brought by ambulance to A&E, I was told private accommodation was not available. Is it ever available? My worst experience in Sligo Hospital was in the locked, mixed-sex stroke ward where I spent the most terrifying night of my life. I will avoid going to Sligo hospital ever again.

Medical emergency. Left for hours, only bloods done, nothing else. Told after 18 hours we could go. Discharged. We explained the patient was too ill. We asked for a letter to give GP. They refused to say patient was medically fit. No one cared, they were so rude.

Went in, waited eight hours, left without being seen at all. Was in too much pain to sit around any longer. When I checked out I was told I wouldn't be changed. Bill arrived today. Will never go here again.

Very disappointed with catering services. Arrived 8:30 in the morning being nil by mouth from 12am due to having general anaesthetic. Kept waiting until 4:00pm for procedure, got back on the ward at 6:30pm and didn't get anything to eat until 8:00pm when I received tea and toast. Had to stay in overnight but was not offered even a cup of tea let alone a breakfast before discharge the following morning. Also too few staff at night, waited a considerable time for paid meds. Overall from a medical point of view not too bad, but doesn't feeding the patient form part of recovery?

I was totally shocked at the amount of very sick people on trolleys in the corridors. There were no beds to be had in Galway that weekend! I was treated in a side ward with no pillow or blanket for the night I stayed. If you can avoid it, do not go here.

Comfortable, reassuring, extensive testing to help with diagnosis. If you are sick, Bon Secours Galway is the place to be.

While some of the staff tried their best in conditions I would describe as touching the 3rd world, it's not good enough to be totally ignored and given no information on your condition or transfer. Doctors wandering around not really doing anything except social chatting is not acceptable in this day and age.

Brought my brother re: cataracts. The empathy and understanding the doctor showed towards my brother whose eyes were so much worse than we thought, was profound. Surgery done today on his worst eye. In the day care area, all the staff nurses etc.. were so helpful and friendly. Their way of dealing with my brother kept him calm and stress free. Thank you all.

I was admitted to A&E for an overdose with the intentions of taking my own life. Was taken in immediately and assessed and then waited for hours to be seen by a psychiatric team. Was asked numerous irrelevant questions and after, was told to go home and go out for a walk. Zero understanding or empathy towards my situation.

No clear process or procedure. Nurses running around looking for equipment, dressings, gloves. Blood pressure equipment left uncharged or not functioning. The sequence of carrying out similar functions by different staff varied. The method of collection of data and recording of same is archaic. The layout of hospital and an efficient set of procedures are not compatible.The amount of time spent moving trolleys around (musical chairs) is ridiculous. There is probably more time spent moving trolleys around than there is dealing with the patients in the trolleys. The personnel on shifts seem to change so frequently that continuity is impaired and thus efficiency will not be achieved. Finding one's way around the hospital is an almost impossible task. Any restructuring of the building that has taken place lacks foresight and imagination. Parking charges are very expensive. The ratio of pen pushers to front line staff is off the wall. An efficient management structure is non existent. I would suggest knocking the building and starting from scratch. The term 'Centre of Excellence' is definitely a misnomer I believe.

Having listened to Joe Duffy this week and horror stories of people’s negatice experiences of the Irish maternity system, I really cannot let this chance pass to highly commend the outstanding maternity care we received this week at UHW. It is terrible that some women, babies and families have bad outcomes and my heart goes out to them. However, it is apparent to me from my own experience this week, watching helplessly as things get serious quickly during childbirth, that without the wonderful staff and their willingness to work under tremendous pressure we would be much worse off. Doctors and midwives work in the kind of environment where anything less than a perfect outcome is failure. They are under tremendous pressure medically, constantly short staffed and cut off at the knees by under resourcing from the HSE. Poor outcomes and treatment are never ok but it is sometimes down to unavoidable complications of a difficult to control event like childbirth that is at play. People are quick to accuse staff of negligence, bad treatment etc. the truth is sometimes the only way to get your baby into this world safely is to roar encouragement, put a needle in someone’s back near their spine and risk the possible side effects, perform the nasty episiotomy cut, use the suction cup on baby’s head giving an ugly mark and put stitches in an area of a woman’s body that will cause serious discomfort. I speak for my wife because she has asked me to. None of this was pleasant for anyone. Do we really think the staff are sadists? They did what they had to do and we are so so grateful for their education, skill and knowledge to do those things: as a result Our son is here, my wife is home. Thank you UHW maternity services, we’d be in big trouble without you.

In A&E for a day with 92 year old father. Outstanding care from all involved. Busy, peaceful and well staffed.

Poor nursing care.