Excellent service.

Level of respect and dignity would have been better In a prison. I have been a patient of St Luke's many years and each visit back maddens me more. The staff get ruder each time. The doctors treat the staff AND patients like filth on their shoes..I don't know a single soul who has had a good experience in here and am baffled it is still an operating hospital.

Nice clean hospital. All the staff were pleasant and kind to my very nervous 12-year-old. Explained everything to her and involved her in decisions about her care.

In the waiting room on the morning of the procedure, the majority of the patients were like myself attending a specific doctor. All had visited her previously and knew her. I never heard so many people praising her for her kindness and her manner. It was uplifting to listen to them.

Great friendly hospital from the minute you arrive until you leave ”9Ñ3.

Was in for an illness in March 2018. Scanned and admitted fairly quickly, and dealt with greatly. Shocked to get VHI statement of ¢ã4500, ¢ã500 of which was for medical care and ¢ã4000 for B&B - no wonder my VHI is so high - would have been cheaper putting me up in the hotel next door!

Was in for a procedure. Told to arrive at 2pm but wasn't seen till 4.30ish. Wasn't explained prior to going in and had planned my evening home (pick up etc...) around a 2pm appointment. Otherwise, very professional.

Wonderful care received. Each and every nurse, doctor and orderly were so professional and kind. Well done to all as I know rightly they are all working under pressure.

A complete and utter disaster. One doctor seemed more interested in walking up and down the corridors with a chart. My mother was admitted in excruciating pain and had private healthcare. She was left on a chair until we questioned why. After nine hours, she hadn't yet been spoken to about her doctor's letter requiring an ultrasound, iv drip & pain relief??! Now on a trolley after 11 hours and still no ultrasound...ridiculous!!!! Last time I EVER bring her here.... What a waste of tax payers' money....

I presented at A&E with a problem with my eye following GP advice. I arrived at 12:15pm and after giving my details at the reception, I was seen by the triage nurse after around 10 minutes. After identifying that I needed to see the eye specialist, she asked me to wait in the reception area. Five minutes later she called me to her office and told me that the consultant would see me at 14:00 and, since there was around 90 minutes to wait, I could go and have lunch or go directly to the consultant's waiting area. I chose to go there, and, since I didn't know where to go, a porter escorted me there. After approximately five minutes there, the charge nurse saw me and did a preliminary examination, reassuring me that things looked ok and confirming that the consultant would see me at 14:00. At 13:50 the consultant took me into his office and conducted a primary examination of my eye. He then applied drops to dilate my pupils and asked me to wait outside for the 20 minutes required for the drops to act. Meanwhile, he saw another patient. At 14:15 he called me into his office again and completed his examination and diagnosis. At 14:35 I was in my car on my way home, having paid ¢ã5 for more than two hours in the car park. There was not a single element of my visit that I could reasonably have improved. I had heard horror stories about UHL, but my experience could not have been more different from my expectations.

Worst ever experience. 12 hours waiting to see the doctor.

Young baby with a referral from SouthDoc, who rang ahead to on-call pediatrician, left sitting for hours. Initially, our daughter was not even checked for what SouthDoc referred her for.

I was sent away from A&E with a non-serious diagnosis. They said an X-ray confirmed same. I had to wait several hours in A&E on a chair in chronic pain. I had to get an ambulance the following evening back into the A&E where I was on a trolley for a couple of hours again in severe pain and again being told I had a non-serious issue. Eventually a doctor diagnosed it as something more serious that required surgery, but the surgery was not performed until the following day at which point, my health had deteriorated. The care I received after was good, however the hospital is awful. People on trolleys everywhere, dirty floors, leaking ceilings, unclean toilets, no toilets or showers in ward, awful food, lights left on in ward extremely late. Overall a horrific experience.

Very suprised by the good quality of care and lovely staff, so kind and caring. This hospital has very efficient bed management and they all work so hard.

I thought an en-suite room was standard in this hospital. How wrong I was! I had a commode by the bed and the bed itself had long seen its best by date. Thoroughly disappointed with conditions. I will definitely be going to Mater Private in Cork from now on.

What initially began as a wonderful and caring experience from first diagnosis has sadly gone down hill. Neither doctor or nurses will listen to my concerns and in fact, dismiss me off hand without further investigation. My health has declined in the past 12 months and no one seems to care in the medical team. Time for a change.

Under staffed. Over worked. No space for a single patient. Elderly waiting for 12 - 13 hours or much longer on seats in A&E or other areas. Staff clearly withdrawn and fed up. Impossible to get directions or assistance with how busy it was. This hospital will collapse in the event of a regional medical emergency. This is no way to have a hospital run. This place needs much better funding and needs more staff. Having to go 13 or 14 hours without having any hot food, only vending machine snacks, is disgraceful. I cannot believe things have gotten this bad. Appalled and disgusted. Not annoyed at the staff, it's not their fault.

St John's Hospital is outstanding. The level of care and attention I received was outstanding from the moment I arrived. The pre-op nurses, sorry don't know the name, so friendly and reassuring and so capable. Mr Kevin Hickey and his team outstanding, his bedside manner next to none. Dearblhla in recovery so kind and made me feel so at ease. I can't say enough good things about St John's, also one other person Nicola in admin, sometimes we forget behind the scenes but that's how good places work. Am writing this from my bed far from recovered but felt compelled to write and tell about my wonderful experience when our hospitals are getting bad press, it's time to speak about the excellent ones.

I underwent a procedure in 2018. Seconds prior to the procedure, I received a mild sedative. I do not believe I was provided with the opportunity to allow the sedative to take effect. I was very alert and aware while the procedure was carried out. Following the procedure, my trolley was placed in an overcrowded recovery room full of other patients. Was in great pain, unable to dress myself and in need of the bathroom.I requested to use the bathroom but was refused due to risk re: sedative. I understood, however I was visibly in pain with cramps - but nurse failed to recognise my inability to dress myself and asked me to hurry on. In pain, I eventually managed to partly dress and drag myself out of the room. While awaiting information, a caring nurse provided me with tea and assured me the cramps would ease. Terrible experience re: procedure and attitude and care of nurse in recovery room - duty of care??

Paediatrics and gynaecology were very professional and caring.

My doctor was appalling in terms of their care and follow-up. I was in the system, had treatment so please follow up with me. If my condition returns, I shall go elsewhere for care and treatment.

Was due to stay in overnight after surgery. Very ill man in ward beside me requiring procedure after procedure. No bed available elsewhere so had to go home.

The unit patient was in was a disgrace. One staff member in particular I found very rude and unprofessional. Patient was rarely cleaned and there was an overwhelming smell of faeces on many occasions in the corridors of this unit. I feel several inspections are overdue. In addition, some staff members badly need retraining especially in communication and interpersonal skills.

Excellent hospital under such difficult conditions with insufficient beds and staff. Well done and keep up your excellent service to the public.

Car parking charges are excessive @ € 2.70 per hour.

I was admitted through A&E and had to stay as an inpatient. Even though during my stay I had to undergo many tests, the medical team did not take on board my previous medical diagnosis and I ended up being wrongly diagnosed. Because of having been wrongly diagnosed, I had to get a second opinion by another consultant who then correctly diagnosed me and referred me to get a simple but very effective procedure done. During my time in Sligo General Hospital as a private patient, I found I was not only not listened to but also belittled. I felt that the medical team felt uncomfortable when I asked questions as they had no answers but also seemed to be feeling that I stepped on their toes and it was easier to diagnose me with something simple. I am hoping that I never have to avail of Sligo General Hospital service again especially not as a private patient.

Excellent hospital, great care.

Called about my health issue two years ago due to a flare up. Said they would see me after Xmas. Still haven’t heard from them. Have been seen 10 times in Sligo since.

The big hospitals and private ones could learn a lesson from the staff of Mallow Hospital.

I spent a week on a ward. It was very well run and very tidy and clean. With fresh aroma - no hospital smell. The food was edible, but it is a hospital. A major issue is parking - for both patients and staff. It appears the overflow of staff are now in the patients' car park. There is a new building and those staff will need to have parking - goodness knows where anyone will park soon. It's horrendous.