My uncle was sent to Bantry with a health problem. He was able to walk, talk, communicate and his mind was clear even though he was 85 years old, but they NEVER got him out of his bed. He lost all use of his legs. It was easier for them to put a catheter in and keep him bed for the staff. I was told that because he was not an acute patient they did not have the man power to help him and that he was only here until he could be moved. While I navigated the system, my poor uncle was just left there. Because of this, he had to be put into a nursing home. He had VHI and we expected that he would have been treated with exceptional care and dignity. He was NOT! I am heartbroken over everything he had to endure. I am his next of kin. I live in the United States. From the very beginning I was told we cannot care for him and we need him out. There were a few nurses and staff who were very kind and I appreciate everything they did. I believe the hospital is understaffed. Also, because of him being in the bed for so long, he left with a terrible bed sore that he is still dealing with nine months later. I pray he never has to be re-admitted even though it is his closest hospital. It has taken me a long time to get the courage to put my disgust and sadness down in words.

We are blessed to have such a facility in the West of Ireland. Thank you to all the staff in the Galway Clinic - really top class service.

I was admitted into the hospital in severe pain and distress. This was not addressed., I informed them that I couldn't stand or sit, this was ignored and they tried to transfer me into a wheelchair. I ended up having to lie on the hospital floor to relieve the pain I was experiencing. The attitude of nurses and doctors was disgusting with zero empathy or care. I was left on a trolley for six hours with only three visits from a doctor. The doctor did not engage with me and was arrogant and useless. The doctor's solution was to give me pain meds and let me go down the private route. An absolute disgrace if this is modern medicine in Ireland 2019.

The shortage of nurses and care assistants was ridiculous and dangerous. Every day there was a shortage. This was all day and night shifts.

The standard of care and professionalism was second to none. The person I was admitted by dealt with everything in an extremely professional manner. My surgeon performed a total hip replacement. An excellent surgeon. I would not consider anybody else for future orthopaedic surgeries. My recovery time was short and I owe this to his skill. From care staff, to the cleaning staff to the nursing staff to the bed manager: excellent all round. My stay at the Beacon was most comfortable and is probably the only hospital I would choose in the future.

A horrendous experience at Mater Cork. My Dad at 79 was left six hours in a waiting room with others who all were left waiting for their procedures. No communication throughout.

Overall excellent service. Referred by GP to Walk In Emergency Clinic. Arrived at 07.45, five people in front of me to register - happened quickly. Called by nurse at 08.30, had eye test, ultrasound and drops placed into eye to dilate pupil - then had to wait to see doctor. Called at 09.15 to see the doctor who firstly introduced herself, gave me an overview of how the consultation would go and asked me to start with history. Twenty five minutes later after numerous tests I had a diagnosis, treatment plan, letter for my GP and appointment to return in a month without moving from the consulting room. This was an excellent service, well done to all staff involved and keep up the good work.

I really wish that staff in other hospitals were as efficient and caring about patients as the staff in Beaumont are.

Wait time way too long. Very testing to mental health!! Extremely difficult to stay there.

I would like to commend Mr Mulsow and all the team in St Bridget's ward, nurses and catering staff for the excellent care provided to me while I was an inpatient. I spent two days in ICU where the care was second to none and then five days on the ward. Everyone was so caring and kind it certainly made me feel more reassured and helped my recovery. I would highly recommend the Mater Private.

My mother's care in the hospital has been dreadful. She went in happy but sore and three months on, she just seems to be getting worse.

All members of staff with whom I came in contact were outstanding in the service they gave me - friendly, sympathetic, efficient, and professionally competent. The place was well maintained and clean. The food was good (except for the coffee - never hot). I had a lovely room, but was never very comfortable in the bed. My only problem was having to wait in my room for three days to get a 15-minute ultrasound scan.

Big problems with hospital superbugs and the bed management policy stinks, which I believe contributes to the spread of infection.

I thought this hospital was disgusting, dirt everywhere. From floors to walls, everything in this hospital was covered in dirt. The staff were rude and had a superior attitude about themselves. I noticed surgeons walking around in their scrubs ready for theatre, shouldn't theatre be a sterile environment? I had to have five different types of antibiotics and doctors wanted to treat me with penicillin regardless of the fact I was allergic to it and wearing a bright read bracket with this stated on it. Staff messed up giving me a needle five times and caused my arm to bleed into the bed twice and just shrugged about it. Staff need to go back to school and re-learn how to care for people.

I waited for over seven hours in A&E sitting on a hard chair in a cold corridor. The doctor was extremely rude.

Disgusting and filthy place. Left hospital no better than when I was admitted. Still no answers for the deterioration in my illness.

The care was exceptional from start to finish. I was a private patient and the midwives were superb, so kind and helpful.

I was in the care for six days of some very hard working, caring people whose skills and ability greatly contributed to my recovery period being much shorter than anticipated when admitted, thank you to you all!

I only gave a score of one because there was no option to score zero.

I received excellent care during the recent birth of my baby from Dr Doyle and her team. All of the staff on the maternity ward were lovely and could not do enough for their patients.

I attended the A&E department with a minor injury. After the triage nurse assessed me, I waited six hours for the doctor to send me for an x-ray. I was there for eight hours, the waiting room was just a corridor with chairs down one side very uncomfortable. When I left, there were people sitting on chairs waiting for a bed in the hospital only to be told the hospital was full. The bill for my treatment was 431 euro. Never again.

Was admitted to this hospital after taking ill whilst staying in a local hotel. The ED was quiet, then got busy. I was well cared for but their was a dispute as to which section should look after me. The consultant on one of the days was very ignorant, no communicating skill at all. Other than that, I have only seen junior doctors.

My experience with this hospital has been excellent. My father-in-law has been an inpatient here for three weeks and the care from the Emergency Department to Medical Two has been fantastic. We as a family are so grateful to everyone for the outstanding care. Well done to everyone and thank you.

Six hours in A&E waiting for a bed that was ready upstairs but they couldn't move me unless the call came from the ward that gave them permission. I knew the room was ready because my husband had put my things in the locker after the nurse told him to! Anyway eventually in the bed, the nurses were run off their feet and did their best in awful circumstances, they were kind. Had relevant x-ray and tests. Urine sample waited on bedside table for four hours before I handed it to the nurse. In the 2.5 days I was there, the bed was not changed or made. On Friday, the doctors did their rounds and said this is an acute bed you don't really need it so we will send you to another hospital for respite care. I had no problem with that. I was then left for seven hours waiting to be moved. I called and nurse said there was no bed in the other hospital. I told her to bring me the papers to be discharged immediately. She sent the doctor into me, who didn't seem to see why I had a problem. I told him the treatment of patients by them (doctors) was substandard and totally unacceptable. I said if I didn't need an acute bed, I could go home and take the medication there. The doctor said well you could contract sepsis which is very dangerous. It is I know that but as all the tests came back clear I disagreed. The doctor signed the prescription and two hours later I got it only because I told the nurse that if it wasn't in my hands asap there would be war. I saw patients in my ward given wrong information. I would not put a dog in there.

Consultant and team very good, but registrar had very poor manner. The students were fine.

Staff are good but having three patients in a room with everyone talking at the same time is beyond ridiculous. What happened to privacy? I was never told how painful my procedures were going to be. Also the admin was terrible. Zero communication between them. I was wrongly discharged from my consultant because I was sick and could not attend the appointment. Then I had to wait a long time to see anyone again and my condition has got worse because of it.

The reception and accounts team were so nice and friendly. The hospital was spotlessly clean. Everyone was so friendly and helpful.

Staff need to understand that if you ask to talk to your consultant day or night, they should make every chance to do so especially in terms of the consultant that says do not hesitate to get the staff to ring me day or night!!! We are private patients of a consultant and we needed his advice. We did not need my husband having to fight my corner in tough times!!!

Check in was fast and bloods etc.. done, given pain relief, sent home at 4am. Back at 2pm for CT scan, saw doctor at 3pm and home for 3.45pm. Started on pain relief and antibiotics and very well treated.

The PICU on floor 2 and floor 1 were brilliant. We thought we would never want to see them again - but we came back to visit as we loved them so much.