Sad but true. In my experience, if you have excellent insurance you will get appointments and care. If not, they will refer you to appointments that will never happen.

From attending Southdoc in Bandon, proceeding to CUH and surgery later that day, to recovery in the amazing ward 4A where I remained six days after a ruptured appendix. OMG I can only say I had a good time, met lovely people and was looked after by hard working professionals who got the job done with a smile. They saved my life. I’m vegetarian and fussy but the food was excellent. Patience and courtesy fixed any issue. Well done kitchen. Cleaning and porters are just so cool and may I say fun, thanks to everyone for making it work.

I would advise people with coronary problems to attend the rebab course for your physical and mental health. All staff are professional and helpful. If you make time to attend you won't regret it.

Generally, the care was good, my problem is the overall cost of the knee arthtoscopy. At no stage, bar a letter, did anybody sit me down and go through the cost of the procedure. The letter from Whitfield said the fee was €1,765, I assumed this was the first and final cost for the procedure. I received a phone call seven days after the op saying I owed an additional €1,225 for the anaesthetist and the consultant. It is outrageous that nobody, not even the consultant, explained the costs involved. Check and double check the costs before signing any documents here.

I attended the A&E after going to a private hospital, which had no beds available and recommended that I attend a public A&E. One staff member was very rude to me. She brought me to a trolley in the middle of loads of trollies. There was just a sheet on the trolley, no blankets. No nurse assigned to me. I just cried for the lack of respect and dignity. I told a nurse I was leaving. That if I was going to die during the night I would prefer to die in my own bed. I was sent to the hospital because my health was at risk. The nurse just said please yourself and left. I walked out a few minutes later. Luckily I survived and attended the private A&E again and was admitted into the private facility.

The nurses and doctors of A&E are fantastic, can't remember names when my daughter was in, but they all went above and beyond. Thank you ❤️

I have visited with my daughter several times upon referral from her GP. She gets repeated respiratory infections. Tonight was just the biscuit. I presented with my daughter who has very high temperatures and a cough like she smokes 60 fags a day and no bloods or anything taken.....just told as always it's a VIRUS but keep her on the ANTIBIOTICS her GP prescribed. Bring her back if she gets worse. Don't worry I will bring her somewhere but not to this dump.

Our first time using the trauma unit in the hospital. From the minute we pulled into the car park and my son's knees turned to jelly we were looked after. Met at the door by a lady responsible for cleaning, Liz, who quickly called attention to our needs. Timmy the porter took over with a wheel chair and guided us through the reception system. My son was by now in considerable pain and discomfort, when Nuala passing through the waiting area saw him she immediately responded and the level of real care my son received from that point on was second to none.

While in St Pat’s I was looked after very well and apart from a few minor issues, the staff were brilliant to me. Thank you.

My 93 year old father was admitted to resus from St. John’s Hospital. The care he received while in Resus for the day was first class treatment. He was treated with respect and dignity by all staff. Sadly Dad passed away early the next morning but thanks to Dr O’Sullivan and staff, he passed very peacefully.

Dr Conrad was excellent, very experienced, kind and gentle manner. His level of care for patients is excellent. Midwife Jessica Foley was exceptional and her level of care was excellent. Highly recommend St Luke’s maternity service.

My consultant and his team of doctors were absolutely amazing. So kind and considerate, very approachable. Nurses in OPD were lovely and caring. My only fault was with the care assistants I came across, who were rude and lazy.

I'm a young woman with a terminal illness. I encountered, among other things, a junior doctor who couldn't understand English or read a CT. I found the attitude of staff in general appalling. I dared to complain and was discharged that morning but later readmitted to a different hospital and looked after, my illness and care was taken care of there.

Horrific treatment. I am writing this on behalf of a family member who is no longer capable of doing so. X is an elderly man who lived alone. In 2017 X fell at his home, breaking several bones. X was admitted to Wex Gen Hospital for treatment where he remained for several weeks. During his time in hospital X underwent a complete personality change and suffered from severe bouts of confusion. This was put down to his personality by doctors and nurses despite never having suffered from such a condition. X was transferred from a general ward to a specialised psychiatric ward despite no tests having been undertaken to determine if any possible head injuries had taken place with the aforementioned fall. The confusion was again dismissed as a possible infection. X was transferred to a residential facility for one month of respite care, still suffering from confusion and mobility problems. X during his time there was in an almost constant zombie like state. X was discharged after three weeks, his confusion and mobility noticeably worse and also suffering from diarrhoea and a lung infection which we were not made aware of. Family contacted the GP of X who immediately readmitted X to Wex Gen. Upon arrival we were met by the most appalling, uncaring and horrendously confrontational doctor we ever had the misfortune to come across. Said doctor refused care to X, insisted he was not ill, was capable of living alone and threatened to remove him from the hospital premises in a taxi if we did not. We expressed our genuine fear that X would suffer further injuries if returned home alone, Doctor retorted with a sneer 'and I could win the lottery tomorrow'. Disgusted, we consulted X's GP once more who spoke with said doctor and X was begrudgingly accepted for an overnight stay only. X spent the night sitting in a wheelchair. X was discharged the next morning and returned home with a walking frame and still suffering from severe confusion. Home care had been organised whilst X had spent the previous weeks in hospital. X was found the following morning collapsed face down, semi-conscious on the floor in soiled clothing. X was returned to Wex Gen Hospital and to its doctors who 24 hours earlier said he was capable of living alone. X received VIP treatment over the following weeks and we received an apology from senior officials. X is now resident in permanent nursing care and it has since been revealed he has suffered from brain damage and clotting, which was the cause of his ongoing confusion. He also suffers from immobility, and a number of other conditions, and contracted sepsis, but we were told in Wexford General Hospital X was not a sick man.

Overall, this hospital treated my husband disgracefully, from A&E through to the wards. Over the course of six years he was admitted on numerous occasions and each time he was made to feel like he was a nuisance even though he was disabled and in a wheelchair. One one occasion, he was left on a trolley in A&E with no wheelchair and unable to get to the bathroom and was left to soil himself. Another time he was left on a trolley for over 72 hours and we had to remove him to another hospital where he was admitted to the high dependency unit with a serious illness. We found the care by both the doctors and nurses was appalling. All he had left in the end was his dignity and even that was taken, when he asked to be taken to the toilet and was told 'you are wearing a nappy, use it!'. In the end we removed him. He was taken to another hospital where he died with the dignity and respect he deserved, the staff there went above and beyond to make his passing easier.

My mother passed away in this hospital last year. The care we received as a family was second to none. They made us feel at home and allowed everyone to gather at anytime. As much as it is a sad place, it was filled with happy memories which was aided by the care from the staff

Nursing staff excellent but very disappointed that consultant or doctor did not visit me post-op or come to discharge me.

My mother passed away in Bantry Hospital after a short illness and from her admission in the MAU, to the wards, and finally the palliative care unit, her patient care pathway was exemplary. Other hospitals should look at Bantry as an example of what a hospital should be.

I was so impressed with the caring way I was treated. I cannot choose any one person as everyone reached a very high standard so overall I left the hospital with a happy experience. Thanks to everyone I met. I stayed at the hospital on 29 and 30 August 2018.

I would just like to thank a wonderful nurse Doloros on the Awbeg suite, after a long 3 hours waiting to see the doctor. Nobody's fault of course these things happen, but from the minute I got into the room she was so pleasant and caring. And of course Killian the doctor was also great and put me so much as ease. These people deserve so much credit. Thank you so much to the both of you.

I arrived in at 7:15pm. I was in the A&E after a car crash the night before and decided to go home, but the pain re-emerged again so I decided to go back. I wasn't notified to see the nurse so I spoke with the receptionist two hours in and she claimed that my name was called out twice, which I never heard in the waiting area. I was then seen by the nurse, asked a couple of medical questions and sent back down. It is now 06:59 in the morning and I have still yet to be seen. I reappeared at the receptionist door to inquire about my service and she stated there is a couple more people to be seen, yet I have seen people arrive after me, who have been taken care of and have gone home! The service is a joke here and I will never be returning!

Hospital is a joke, not enough care for people on liquid diets, very little options. How am I expected to get better if it’s just lousy food that would make me worse??? Not enough staff here for the patients. The way they treat long-term illnesses compared to how they should is a joke.

Nursing staff and young docs are great, but I met one doctor and he refused to shake my hand as 'I'll have to wash my hands again'. Talking to other patients in the waiting area, this is the norm. Pretty insulting when you're dealing with cancer.

Naas General Hospital is a disgusting and filthy facility. In my experience, doctors treat patients in a very general sense and do no investigation to better treat the individual. I have been observing this facility for over 10 months now and it is a complete disgrace. The cleaning staff scream at one another on the patients' wards, some of the doctors prescribed without even speaking to patients, the care staff are overworked and totally burnt out. It really baffles me why in the world anyone would choose to work here. The cafe is criminal. The only food choices are FAT, SUGAR , SALT, pre-packed sandwiches, high sugar cakes and treats. Not a single health food option. Are we not a nation of obese and overweight unhealthy people? But the only food item you can buy in our general hospitals are totally unhealthy? ?? I have had to spend months on end in this hospital (I am not a patient) and I get more and more frustrated and upset every day.

I had to attend a walk-in clinic due to terrible pain from severe burns. My burns were not clear and a doctor I think just glanced at them, took no interest in my condition. A waste of 3.5 hours waiting to be called. Have an appointment for nurse tomorrow to clean burns on an ongoing basis.

There was no stroke consultant in the hospital.

Took my Dad to A&E last week and met two wonderful young nurses (Angela and Lorna) at the triage. Seemed very busy inside and both nurses were very quick getting all tests done and so friendly, calm and reassuring also. All staff we met were very pleasant and despite it being very busy we were made welcome and knew we were in expert hands. Male doctor, can’t remember his name, non-Irish, very pleasant also. Hospital was clean and despite being very busy, the nurses explained the processes so we knew what to expect. Great little hospital.

Yet again my Dad spent nearly two days in a corridor in A&E having arrived by ambulance. He waited all day to get an ultrasound only to be told at 19.30 that it closed at 17.00. They said it would be the next day before he could have a scan and even then they could not guarantee it. So he discharged himself as he couldn't bear another night on a trolley. Very understaffed, chaos. This is the 3rd time this year members of my family have been through the A&E and we dread it every time. Hope we never have to go there again.

Thank you to all the wonderful staff who looked after Oliver W who has autism. He was severely traumatised having fractured his wrist. He was unable to understand what was happening and his behaviour escalated to a level we had not witnessed before. All measures were taken by staff to make his journey through the hospital as safe and easy on him as was possible. Family were listened to, quiet rooms were made available to ease his anxiety and his Mum and aunt allowed to accompany him to theatre. The staff were all fabulous and so accommodating to his every need. We adore this young man, so thank you all so much for treating him so well.

I feel this hospital is a money-making machine and the patient is the cash cow. If your problem is multidisciplinary, forget it, there is a very bad approach in this sense. You never get to see your own consultant and the duty one does not have a clue about your history. All I got was excuses and a lot of bluffing. I am one very unhappy customer.